Privacy Policy – THE VIN AUDIT
Welcome to the Privacy Policy of THE VIN AUDIT (“Company”, “we”, “our”, or “us”). This Policy explains how we collect, use, protect, and share information when you visit www.thevinaudit.com or use any of our services (the “Service”). By accessing or using the Service, you agree to the practices described in this Privacy Policy and acknowledge that it forms part of your overall agreement with us, alongside our Terms and Conditions and Refund Policy.
1. Information We Collect
1.1 Personal Data
When you use our Service, create an order, or contact support, we may collect the following types of Personal Data:
- Name (first and last)
- Email address
- Phone number
- Billing address (street, city, region, postal code, country)
- Account details (if you register an account)
- Communication preferences and support history
Depending on your interaction, we may also collect optional information to improve our service quality, such as:
- Vehicle details you provide (VIN, make, model, registration country)
- Preferred language and time zone
- Professional details (if using the Service as a dealer, broker, or business)
We only request data that is relevant to providing the Service or supporting your inquiries.
1.2 Usage Data
Usage Data is collected automatically when you access or interact with the Service and may include:
- IP address and approximate geolocation (country or city level)
- Browser type, version, and settings
- Device type, operating system, and device identifiers
- Pages visited, time and date of visit, time spent on pages
- Click paths, referral source (e.g., search engine, ad, external link)
- Technical diagnostic data (error logs, performance metrics)
We use this data to maintain security, optimize performance, and understand how users interact with the Service.
1.3 Cookies and Tracking Technologies
We use Cookies and similar technologies (such as pixels, tags, and scripts) to:
- Keep you logged in and maintain session security
- Remember your preferences (e.g., language, currency)
- Analyze traffic and usage trends
- Provide relevant marketing or retargeting where legally permitted
Common types of Cookies used:
- Strictly Necessary Cookies – Essential for the operation of the website and core functions (e.g., checkout, account login).
- Preference Cookies – Store your settings such as language, region, or default currency.
- Analytics Cookies – Help us understand how visitors use the site and improve user experience.
- Advertising Cookies – Used (where applicable) to deliver targeted ads or measure campaign effectiveness.
You can manage or disable Cookies via your browser settings. Note that certain features of the Service may not function correctly without Cookies.
2. How We Use Your Data
THE VIN AUDIT processes collected data for the following purposes:
To provide and operate the Service
- Generating and delivering vehicle history reports
- Processing payments and confirming orders
- Managing your account and report access
To communicate with you
- Sending order confirmations and service updates
- Responding to support tickets, queries, and complaints
- Providing important notices about changes to policies or features
To improve and optimize the Service
- Monitoring site performance and traffic
- Analyzing user behavior to enhance experience and features
- Developing new tools, reports, or products
To ensure security and prevent abuse
- Detecting and preventing fraud, misuse, or unauthorized activity
- Identifying and resolving technical issues
For marketing and promotions (where permitted)
- Sending newsletters, offers, and product announcements
- Running remarketing or analytics campaigns (in compliance with applicable laws and your consent settings)
We will not use your Personal Data for purposes materially different from those described in this Policy without informing you and, where required, obtaining your consent.
3. Data Retention
We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Order and transaction records – retained for legal, tax, and accounting purposes.
- Support communications – retained to track history and improve future service.
- Usage and analytics data – retained for a reasonable period to improve security and site performance.
When data is no longer required, we will delete or anonymize it in a secure manner unless a longer retention period is required by law.
4. Payment Processing
All online payments for THE VIN AUDIT are handled via trusted third-party payment processors.
- Your credit or debit card details are transmitted directly to the payment processor over an encrypted connection.
- We do not store full card numbers or CVV codes on our own servers.
- Our payment partners comply with industry security standards (such as PCI-DSS) to protect payment data.
5. Third-Party Links and External Services
Our website may contain links to third-party sites, tools, or resources. These external sites are not owned or controlled by THE VIN AUDIT.
We are not responsible for the content, security, or privacy practices of any third-party websites. You are encouraged to review the Privacy Policy of each website you visit.
6. Data Security
We implement appropriate technical and organizational measures to protect your Personal Data, including:
- Encrypted connections (HTTPS/SSL)
- Access controls and authentication measures
- Secure server infrastructure and firewalls
- Regular monitoring and security updates
While no method of transmission or storage is completely secure, we strive to safeguard your information against unauthorized access, loss, or misuse.
7. Children’s Privacy
THE VIN AUDIT is intended for users 18 years of age or older.
We do not knowingly collect Personal Data from children under 18. If you believe that a minor has provided us with Personal Data, please contact us so we can promptly remove such information and, if applicable, close related accounts.
8. Your Rights and Choices
Depending on your jurisdiction and applicable law, you may have some or all of the following rights regarding your Personal Data:
- Access – Request a copy of the Personal Data we hold about you.
- Correction – Request correction or update of inaccurate or incomplete data.
- Deletion – Request deletion of your Personal Data, subject to legal and contractual limitations.
- Restriction – Request limitation of processing in certain circumstances.
- Objection – Object to specific types of processing, such as direct marketing.
- Data Portability – Request transfer of your data to another organization, where technically feasible.
To exercise any of these rights, please contact us using the details provided in the Contact Us section. We may need to verify your identity before responding.
You can also:
- Opt out of marketing emails at any time by using the unsubscribe link.
- Manage Cookie preferences through your browser or dedicated tools (where available).
9. Children’s Privacy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
- The “Last Updated” date at the bottom will indicate the latest revision.
- In case of material changes, we may also notify you via email or a prominent notice on the website.
Your continued use of the Service after any changes become effective signifies your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:
📧 Email:
🌐 Website: